Spacious, warm and clean room. Wonderful facilities and great location for visiting the highlands in any direction.
Huib
november 2023
The location was very good, the room was very comfortable, good facilities Breakfast was okay the receptionist Ale was extremely helpful
Gloria
oktober 2023
Very nice hotel in Inverness. Professional and friendly staff. The hotel is modern but kept that nice "old palace" look. I did not have time to enjoy the Spa unfortunately but from what I could see, it looked very nice as well. The breakfast was very good with a lot of options.
Kenta
februar 2024
This hotel is an absolute gem. One of the only places I've stayed where the company actively seeks to make life easier for its customers, rather than running things for its own convenience. For example, late checkout could be organised for a minimal charge, the spa could be used even without booking, and indeed, after check out has already closed. The restaurant was able to rustle us up a basic lunch even though it was closed. Staff were wonderful and incredibly generous. A shining example of the best of highland hospitality. The rooms were comfortable and large, so much so that we could probably have squeezed 4 of us into 1 room, rather than having 2 rooms. The location is also great, being on the banks of the river and opposite Inverness castle. All central locations are within a 5 minute walk.
Ruth
desember 2023
This hotel is elegantly decorated warm & inviting. Very polite, helpful competent staff! Check in quick. Our room was spacous & spotless. We took full advantage of the spa included in the price of our room. Robes slippers and towel brought up to you room on request. Jacuzzi, sauna, steam room and swimming pool was brilliant, also immaculate. open 7am till 9pm! We had dinner in the beautiful dining room, the food was fantastic and good value for money as were the cocktails! (my niece also really enjoyed her passion fruit mocktini). Breakfast served 7am-10am in the gorgeous breakfast room, with a large variety of cooked or continental (hot food was indeed hot!) Teas, coffee and toast brought to you by the lovely attentive waiting staff! Definitely will be my hotel of choice in Inverness!!
Paula
november 2023
The hotel is in a beautiful location and right at the heart of the city centre. The staff were all very friendly and welcoming.
Pauline
desember 2023
The room was absolutely gorgeous, beds so clean and comfortable . The main reception and restaurant/bar was very sophisticated, warm and clean. Staff were helpful and friendly . Spa and pool exactly as pictures showed and easy to access all day
Kirsty
januar 2024
Recently refurbished and very very nice place to be. The staff were excellent and friendly and the decor was lovely. Food and drinks were of a very high standard. Leisure facilities were new, clean and modern.
Gino
februar 2024
Very nice hotel. Special mention to Mr. Mark. During our stay, my wife had a minor accident and we need to visit the hospital for an emergency treatment, and after a long hours in hospital when we returned at the hotel very late ( after 11 pm ) we both were very hungry, and Mr Mark was so nice that he agreed to prepare a Sandwich even the bar and restaurant was closed. And we had a couple of drinks so late and Sandwich was just awesome. It was really nice . Thanks a lot Mark.
Dibyendu
juni 2023
Staff were great, very friendly, and welcoming. The room was very clean. Facilities were great. Although we didn't use the pool or jacuzzi, it was nice to have the option . Have the spa facilities was great too, unfortunately we left it too late to get an appointment for what we wanted. That was our own fault, though. Thank all the staff for doing such a good job.
Eilidh
august 2023