Best Western Inverness Palace Hotel & Spa

Very friendly and helpful staff. The facility at fitness centre which has swimming pool, jaccuzzi, steam room, sauna and gym room. Towels are provided but needs a pound coin for the locker. Good breakfast selection which is full English and I like the soft scrambled eggs which is not dry. One has to order for a hot toast perhaps a cost saving policy. Restaurant food is also good. I enjoyed the ample portion of battered haddock and chips. The room is very clean with all amenities being provided including electric kettle, tea bags and coffee. Although no aircon an electric standing fan was provided which was a blessing during hot summer period. The hotel is located in a slightly quiet area and yet within 5 minutes walk to the city centre which has plenty of restaurants and souvenirs shops. Also there is a nearby supermarket and takeaways around the corner.

Room was spacious and bed was so comfortable! Loved the beautiful location to our coach drop-off point (near the Cathedral) Breakfast: Excellent spread, tasty too!

This hotel is in a great location and a short walk across the bridge to the centre of town. You can also take a lovely stroll along the river. We would have had a lovely view of Inverness castle but the castle and the hotel are both undergoing renovations unfortunately. The hotel is in a lovely building and they are clearly putting effort in to maintain and improve it. Our room was huge, we had a massive comfortable bed and loads of space. There was plenty of lighting, mirrors and sockets. We had some water, tea, nespresso coffee and even some shortbread biscuits left in the room. We had a great sleep and even though there is a street right outside we did not hear any noise. The shower in the bathroom was really powerful and the towels were good quality. The leisure facilities are lovely. The changing rooms were immaculate. The pool and jacuzzi were spacious. The gym looked very well equipped we just didn’t have time to make use of it as we only stayed for one night. There is free parking but it is limited - we luckily got the last space when we were checking in. Staff were really friendly and helpful as well - check in was very smooth.

Spacious, warm and clean room. Wonderful facilities and great location for visiting the highlands in any direction.

The hotel is an impressive Victorian building in a wonderful location in the heart of Inverness but quiet and peaceful. The very pleasant walk along to the Ness Islands and the Botanic Garden begins outside the door. Our room was tastefully decorated with a view over the River Ness and the bridge into the town centre. The train station was a short walk away. The swimming pool was excellent and there was no need to book it in advance which was great. There was also a hot tub.